Instagram Account Hacked: Email and Phone Number Changed?

Instagram Account Hacked: Email and Phone Number Changed?
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Instagram Account Hacked: Email and Phone Number Changed?

Sakshi Udavant
January 5, 2023

If your Instagram account gets hacked and your email and phone number get changed, don’t worry. These things happen, and it’s possible to recover your account.

Instagram offers straightforward account security options so you can verify your identity and regain access to your account. Here’s how it works.

How to tell if your Instagram account is hacked

If you’re not sure whether your Instagram account is hacked, check for these signs.

You receive a password reset you didn’t request

When you try to change the Instagram password for an account, Instagram will send you a password reset request over email. If you haven’t requested this change, it’s likely someone is trying to gain access to your account.

Your account email has changed

It’s possible to change your Instagram email, but if you haven’t initiated this change, someone else may be trying to get control of your Instagram account.

When this happens, you typically receive an email from security @mail.instagram.com informing you the account email has changed. You can choose to undo the request to secure your account.

You get a “suspicious login attempt” alert

Instagram has decent security measures to protect against suspicious login attempts, so whenever odd activity takes place, or your account sees a login from a new location or an unknown device, you may receive the “suspicious login attempt” alert. This way, you can keep an eye on who is trying to access your account and immediately change the password if you notice suspicious activity.

Friends and family getting strange messages from “you”

One of the biggest signs your Instagram account is hacked is when your friends and family members start receiving strange messages or images from your account. Your followers may also see weird posts coming from you. This is a huge sign someone is accessing your account.

What should you do if your Instagram account is hacked?

It’s natural to panic when you see your Instagram account hacked and your email and phone number changed, but there are several steps you can take to secure your account.

One of the easiest ways to secure your Instagram account is to ask for a login link from Instagram. Here’s how it works.

  1. Open the Instagram login page.
  2. Click on “Get help logging in” from an Android phone. If you’re using a web browser or an iPhone, you can click on “Forgotten your password?”

  3. Enter your username or email to get a login link.

  4. You will receive a login link via email or SMS to confirm you’re the account owner. Click this link to set a new password and secure your account.

It’s possible the hacker changed your email and phone number during the hack to prevent you from getting your account back. If this is the case, here’s what you can do.

  1. Follow the steps above until you reach the “trouble with logging in” page.
  2. Now, as you don’t have the new email and phone number, you can’t really receive the login link. So, click on the “Can’t reset your password?” option under the blue “Send Login Link” button.

  3. This will open an option to submit a support request. You may be asked to verify your identity with a video selfie to confirm you’re the actual account owner.

This method won’t give you the hacked Instagram account back immediately, but it’s worth a try if you really need the account back.

If your account was deleted during the hack

What happens if you can’t recover your account with a login link? What if someone hacked into and deleted your Instagram account? Well, it’s still possible to get your account back.

This is a long shot, but emailing Instagram support and explaining that you were hacked and need your account restored might work. We recommend sending that email immediately, though.

According to Instagram: “After 30 days of your account deletion request, your account and all your information will be permanently deleted.” If you act before this time frame has passed, you have a higher chance of getting your account back.

Unfortunately, once your data is permanently deleted from Instagram’s servers, no one can bring it back.

How to best protect your Instagram account from being hacked

If you want to reduce the hassle of having to go through this recovery process, it’s important to protect your Instagram account from being hacked in the first place. Whether you’re a seasoned Instagram user or someone who just created an account, there are various steps you can take to try and ensure your account is safe.

Use a strong password

This one is obvious, but many users neglect it. Using a strong and unique password will make it harder for someone to hack your Instagram account. The best part? You don’t have to remember these long, complicated passwords anymore. Get a free or paid password manager or just use the Google Password tool to easily generate and log in with strong, unique passwords.

Reduce access offered to third-party apps

You can log into several apps with a Facebook or Instagram ID and some apps (like Instagram follower trackers) can only be used with an Instagram registration. However, offering your Instagram account access to so many third-party apps isn’t always a good idea.

Once you authorize an app to use your Instagram login details, the company can continue to access your account, even if you stop using the third-party app. This information can be sold or accidentally exposed, leaving your account vulnerable.

Fortunately, Instagram makes it easy to revoke third-party app access.

  1. Go to Settings on the Instagram app.
  2. Click on “Apps and websites” > “Active” and you’ll see a list of third-party apps with access to your Instagram account.

  3. Click “Remove” to revoke access.

This will stop the third-party app from accessing your account, but it does not delete the information the company already has about you. Here’s an example.

Use two-factor authentication

Setting up two-factor authentication means verifying your identity for every new login attempt. You can get a security code via SMS or email to ensure it’s you logging in. This way, if anyone outside tries to hack your Instagram account, you will be notified in real time.

Here’s how to turn on two-factor authentication for your Instagram account:

  1. Go to settings on your Instagram account.
  2. Click on “Privacy and security.”
  3. Scroll down to find the “Two-factor authentication” option.

  4. Now follow the on-screen instructions to set up or edit your two-factor authentication settings.

Frequently Asked Questions

Can Instagram restore my hacked account?

Instagram can help you restore your hacked account as long as you can verify your identity. Go to the Instagram login page, select the “get help logging in” option and request a login link or reset your password to regain control of your account.

Who do I contact for a hacked Instagram account?

You can contact the Instagram support team to help you restore a hacked account. You can send a request through their contact form on the “get help logging in” page.

How can I get my Instagram back without email or phone number?

You can get your Instagram account back without email or phone number by submitting a request to the Instagram support team through Instagram’s “get help logging in” page.

Disclaimer: The above is solely intended for informational purposes and in no way constitutes legal advice or specific recommendations.