Frequently Asked Questions
How Does BeenVerified Use Information it Collects When I Sign Up?
BeenVerified uses the information you submit during the registration process to manage your relationship with BeenVerified. For example, we use your email address to provide you with information about your BeenVerified account, product updates, and general information about BeenVerified. We do not, under any circumstances, use your account information as part of our search results nor do we sell your information to third party providers of public record information.
What Can I Use BeenVerified For?
There are countless ways you can use BeenVerified. This includes checking out people you meet on online dating websites, trying to locate old friends, and learning more about those in you or your family members' lives. You can also use BeenVerified to see what information is out there on yourself. You can use BeenVerified to find out who called your phone, to research property, or find a person's public social networking profiles.
What you can't do is use BeenVerified to determine a person's eligibility or suitability for employment, insurance, credit, loans, education, housing, or other similar purposes. Using BeenVerified information in these ways violates both our Terms & Conditions and the law, and can lead to possible criminal penalties. We take this very seriously, and reserve the right to terminate user accounts and/or report violators to law enforcement as appropriate.
If you are still not sure whether your use of BeenVerified is OK, please visit Do's and Don'ts – Permitted and Prohibited Uses. In addition, we encourage you to review our complete Terms & Conditions, which provide the final say on how you can use information from BeenVerified, or to contact us at email@example.com.
Need to Opt-Out? We Make it Easy
If you see your information in our people search results, and don't want it to show up any more, no problem. BeenVerified offers you the ability to remove this information from our people search results by following our easy instructions. Sometimes, however, different information about you might appear because it can't conclusively be associated with the information you previously opted out – you can opt out this information too. We try to be as transparent as possible about how this works. For detailed information about our opt-out process, please read our Opt-Out Instructions or contact us at firstname.lastname@example.org.
Can I Search People from Other Countries?
At this time BeenVerified does not offer the ability to search records pertaining to the international community. Our services only provide information on US-based people.
Is Anyone Notified I Am Searching for Them?
All of BeenVerified reports are confidential. The person you are searching for is not notified.
How do I cancel my account?
BeenVerified provides hassle-free cancellation. Simply call our customer service line anytime at 1-888-579-5910 and have your 9-digit membership ID handy. If you need additional assistance, our support team is available on weekdays from 8:00 AM to 10:00 PM Eastern Time, and 10:00 AM to 8:00 PM Eastern Time on weekends. If you are unable to reach us by phone, you can also email us with your 9-digit membership ID at email@example.com. You can find the membership ID in your Welcome New Member email, or in the Account Details section of your BeenVerified account.
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